Restocked: The "MOM" Roped Backpack | Golden Mocha
We are so sad it didn't work out..but we want you to be happy with your purchase! Returns are accepted within 7-10 days of when the order was delivered to you for a store credit ONLY. Store credits do not expire.
- Items must be unworn, unaltered, unwashed, free from makeup, deodorant, smoke and pet hair. Tags still attached.
- Sale items are FINAL SALE
- All items such as bodysuits, swimwear, accessories, jewelry and bralettes are FINAL SALE
- Damaged or defective products must be reported to us within 2 days upon receiving for a full refund, store credit, or exchange (your choice)
- Shoes must be returned and sent back in their original box. The shoe box must be placed in a box or mailer to prevent damage from shipping.
Please email firstname.lastname@example.org for any questions or to request a return and instructions will follow.
You are responsible for the return shipping costs.
We have the right to refuse a return based on the above standards not being met.
Return for an exchange:
- Due to limited inventory, we cannot provide exchanges or holds. The best way to ensure you get the item or size you would like, we encourage you to place a new order for the item(s) needed and return the other item(s).
When sending back a return:
- Please ensure your return is packaged properly. We are not responsible for lost or damaged items.
- Please include your receipt or order number in the package.